
It’s one of the best branches of Tuskys Supermarket which is the leading retail outlet in Kenya. It is situated along Nakuru-Eldoret highway, at Ack mall which is slightly in the outskirt of Nakuru CBD.It commenced its operations as a branch in 2016 and has over the years been delivering excellent services to its wide range of customers.Although many believe that they know about the branch, there are still many things that they might be unaware of.
Top facts about Imani Branch…
- It is the home of hearty services. Every staff at Imani believes in serving the customers whole heartedly since customers are the key backbone to the business. The branch brands itself as the home of hearty services due to the positive feedback it gets from its loyal customers from time to time.
- Customer centricity is highly valued. It for this reason that the branch always strive to meet and exceed customer expectations. It does so by being consistent with supplies and also efficiency in service.
- Strongly believes in God-at the beginning and after every shift, all the staff irrespective of the obligations at hand, always present themselves before the almighty father since he is the provider, protector and guider. The Business environment comes with a lot of challenges hence compelling everyone to present the challenges to God first before anything else.
- Highly secure-when doing shopping at Imani or when carrying out daily routines as staff, the level of safety is always at the top and no worries can cross anyone’s mind. The prevailing atmosphere is always secure and welcoming.
- Highly competent staff which is led by an able Manager, Mr. Davis Rono who always lead by example. He has always demonstrated how exemplary results can be achieved .The team understands what it does and strongly believes in the spirit of teamwork, hard work and self-drive. Everyone enjoys working under minimum supervision hence enabling the supervisor and manager to concentrate on other key responsibilities.
- Respect for time is the key driver to any success in an organization. At Imani, everyone understands and respects the philosophy of time. Every opportunity and time is always utilized fully to produce the best when it comes to customer service.
- Imani branch is the best in Nakuru county and its environs. It boasts of excellent customer service and this over the years has always given it a great competitive advantage. Efficiency and effectiveness in service delivery is essential to everyone.
- Of all the retail outlets in Nakuru, Tuskys Imani is the only branch which enjoys great ample parking space. Its highly esteemed customers have always found it easier to drive to Imani and have their automobiles freely parked.
- Besides being the best, it still strives to remain the most successful retail service provider in the region by aiming at providing feasible solutions to its customers from time to time. All its efforts are always enacted towards promoting healthy living, integrity and respect for all.
- It has always provided the best environment for both career and self-development. This has always made the whole team to be fulfilled and motivated towards achieving excellence.
In conclusion,
Tuskys Imani believes that it will always remain the best in terms of service delivery, respect for all and enhancing healthy living. It believes in the spirit of positivity and positivity remains part of its culture.Tuskys Imani-The Home of hearty services.
